COURSE DESCRIPTION
IT Essentials covers fundamental computer and career skills for entry-level IT jobs. Students
apply skills and procedures to install, configure, and troubleshoot computers, mobile devices,
and different Operating Systems.
Course Details
Target Audience: Secondary and 2-year college
vocational students
Estimated Time to Completion: 70 hours
Prerequisites: None
Course Delivery: Instructor-led
Learning Component Highlights:
✓ 14 chapters and 90 practice labs
✓ 74 videos
✓ 6 Packet Tracer activities
✓ 139+ interactive activities
✓ 18+ assessments throughout the course
✓ 2 skills assessments (one per A+ exam)
✓ 1 final exam for Chapters 1-9, 1 for
Chapters 10-14 and 1 are comprehensive for all
✓ 2 practice certification exams
Course Recognitions: Certificate of Completion,
Digital Badge, Letter of Merit
Recommended Next Course:
CCNA: Introduction To Networking (ITN)
Course Features
- Lectures 54
- Quizzes 0
- Duration 60 hours
- Skill level Beginner
- Language English
- Students 1
- Assessments Yes
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Chapter 1: Select the appropriate computer components to build, repair, or upgrade personal computers
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Chapter 2: Install components to build, repair, or upgrade personal computers
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Chapter 3. Select the appropriate computer components to match system requirements and to adhere to environmental disposal methods
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Chapter 4. Perform troubleshooting on personal computers
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Chapter 5. Explain how computers communicate on a network
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Chapter 6: Configure devices to communicate on a network
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Chapter 7. Explain how to troubleshoot Laptops and other Mobile Devices
- Explain the features and functions of laptops and other mobile devices
- Explain how to configure laptop power settings and wireless settings
- Explain how to remove and install laptop components
- Describe the purpose and characteristics of other mobile devices
- Explain how to configure network connectivity and email on mobile devices
- Explain common preventive maintenance techniques for Laptops and other Mobile Devices
- Explain how to troubleshoot laptops and other mobile devices
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Chapter 8. Install a printer to meet requirements
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Chapter 9. Explain virtualization and cloud computing
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Chapter 10. Install Windows operating systems
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Chapter 11. Perform management and maintenance of Windows operating systems
- Configure the Windows Desktop and File Explorer
- Configure Windows using Control Panels
- Use Windows tools and utilities to manage Windows systems
- Use Microsoft Windows command line tools
- Configure a Windows computer to work on a network
- Use common preventive maintenance techniques for Microsoft Windows operating systems
- Troubleshoot Microsoft Windows operating systems
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Chapter 12. Explain how to configure, secure, and troubleshoot mobile, Mac, and Linux operating systems
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Chapter 13. Implement basic host, data, and network security
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Chapter 14. Explain the roles and responsibilities of the IT Professional
- Use good communication skills as a part of IT work
- Explain how to manage change and unplanned disruptions in a business environment
- Explain appropriate behavior when faced with the legal and ethical issues that arise in the IT industry
- Explain the call center environment and technician responsibilities
